Firm Management

The firm is managed by a six-member management committee that consists of five shareholders and the firm’s Chief Operating Officer. Sorling details its business relationship with clients in written agreements covering rates, expenses, billing cycles, payment practices, and other business arrangements. Rates reasonably reflect services provided and efforts expended. In appropriate cases, attorneys will arrange for contingent or flat-fee agreements.

At Sorling, we assure our clients that qualified attorneys will confidentially service their legal matters. We respond to clients’ needs and expectations by providing attorneys who are experienced in servicing the particular type of challenge a client is facing. Client needs are therefore addressed by a person already familiar with the applicable laws or regulations. Our primary goal is to provide timely service at a reasonable cost. An attorney familiar with the scope of services available at Sorling is assigned to each client and is responsible for coordinating all legal services rendered. This attorney also reviews a monthly billing statement to assure accuracy of billing for services and expenses. Clients with challenges of a limited scope or time duration may interact with a single attorney, while ongoing institutional clients will often deal with a team of attorneys and staff.

Business operations of the firm are streamlined by management directives to provide understandable and timely billing information to clients. Unless specific alternative arrangements are agreed upon at the outset of the relationship with the client, firm clients receive monthly statements detailing tasks performed, staff and attorney time utilized, expenses incurred, retainer balances, and information specially requested. Statements are in a format developed with the assistance of our clients. Special billing formats requested by larger corporate clients can be provided, including statements on disk or CD-ROM. The firm’s Chief Operating Officer or another contact on the firm's administrative staff is available to discuss and clarify billing information, as well as update balance and payment information.